Terms & Conditions

# GadgetRenu Terms & Conditions

Effective Date: May 6, 2026

**IMPORTANT NOTICE - PLEASE READ CAREFULLY**

These Terms contain legally binding provisions that affect your rights and remedies.

- Section 8 provides that title, ownership interest, possessory rights, and control rights in a Device transfer to GadgetRenu upon carrier acceptance or carrier scan under the correct GadgetRenu shipping label, subject to GadgetRenu's inspection, rejection, revised-offer, return, reimbursement, setoff, and payment-recovery rights.

- Sections 9 and 10 provide that final payment fully settles the transaction, releases GadgetRenu from Seller transaction claims, and preserves GadgetRenu's right to reverse, claw back, offset, invoice, sue, or recover money if a Device later creates a loss or Device Issue.

- Section 25 shortens many claims against GadgetRenu to the shortest period permitted by law, including a one-year claim deadline where permitted.

- Section 26 contains a binding individual arbitration agreement, class action waiver, mass action waiver, representative action waiver, jury trial waiver, and a 30-day arbitration opt-out procedure.

By using the Website, creating an Order, accepting a Quote, using a shipping label, shipping a Device, accepting payment, or continuing with a transaction, you agree to these Terms.

These Terms & Conditions (the "Terms") are a legally binding agreement between you and GadgetRenu LLC, a New York limited liability company ("GadgetRenu," "we," "our," or "us"). These Terms govern your access to and use of GadgetRenu.com, any related pages, forms, quote tools, order flows, support communications, shipping labels, promotions, bulk-sale processes, and related services (collectively, the "Services").

GadgetRenu is primarily an electronics buyback business. Through the Services, you may submit information about one or more consumer electronic devices, receive a quote, ship the device to GadgetRenu, and sell the device to GadgetRenu after verification and acceptance. These Terms also apply to any products GadgetRenu may sell to you, but only if GadgetRenu offers product sales through the Website or another written channel.

By accessing the Website, creating an order, accepting a quote, downloading or using a shipping label, shipping a device, submitting a bulk-sale spreadsheet, accepting a revised offer, receiving payment, or otherwise using the Services, you agree to these Terms and to GadgetRenu's Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, do not use the Website, do not create an order, and do not ship any device to GadgetRenu.

## 1. Definitions

"Device" means any phone, tablet, laptop, desktop computer, smartwatch, headphone, gaming console, accessory, component, or other consumer electronic item submitted, quoted, shipped, sold, purchased, inspected, returned, recycled, or otherwise processed through GadgetRenu.

"Order" means a transaction or proposed transaction in which you submit Device information to GadgetRenu and receive a Quote or other purchase offer.

"Quote" means GadgetRenu's conditional offer based on the Device information you provide, current market data, Device eligibility, promotion rules, and these Terms. A Quote is not final until GadgetRenu receives, inspects, verifies, and accepts the Device.

"Final Settled Payout" means the final amount GadgetRenu approves and pays for a Device after inspection, verification, revisions, deductions, credits, promotions, and any applicable offsets.

"Prohibited or Restricted Device" means any Device that GadgetRenu does not purchase or cannot safely or lawfully process, including stolen, counterfeit, blacklisted, financed, leased, unpaid, reported lost, account-locked, activation-locked, iCloud-locked, Find My-enabled, Google-locked, Samsung-locked, remote-managed, MDM-managed, carrier-blocked, IMEI-altered, device-identifier-altered, hazardous, swollen-battery, recalled, privacy-restricted, illegal, or otherwise nonconforming Devices.

## 2. Eligibility and Authority to Sell

You must be at least eighteen (18) years old, located in the United States, and capable of entering into a binding contract. You must transact only for yourself unless you are legally authorized to act for the Device owner and can provide documentation acceptable to GadgetRenu.

You represent and warrant that you have full right, title, and authority to sell each Device you submit; that each Device is free of liens, leases, financing obligations, unpaid carrier balances, ownership claims, and encumbrances; and that the sale, shipment, and transfer of the Device to GadgetRenu will not violate any law, contract, carrier agreement, financing agreement, employer policy, school policy, court order, or third-party right.

You are responsible for the truth and accuracy of all information you provide, including Device model, storage, carrier, lock status, condition, functionality, repair history, battery condition, serial number, IMEI/MEID, account status, payment information, shipping address, email address, identity, and tax information.

## 3. Identity Verification, Recordkeeping, and Compliance Consent

GadgetRenu may require you to provide identity, age, address, contact, tax, payment, business, proof-of-ownership, and Device verification information before GadgetRenu accepts a Device, issues payment, returns a Device, releases a held Device, processes a bulk Order, or resolves a claim. Required information may include government-issued photo identification, signature or electronic signature, selfie or live photo/video, proof of address, proof of purchase, carrier bills, screenshots showing account, financing, lock, or blacklist status, IMEI/MEID or serial numbers, taxpayer forms, business formation documents, resale certificates, shipping receipts, and communications.

You consent to GadgetRenu and its service providers collecting, scanning, copying, photographing, recording, verifying, storing, retaining, using, and disclosing such information for identity verification, age verification, ownership verification, fraud prevention, payment processing, tax reporting, stolen-property prevention, legal compliance, shipping and insurance claims, recordkeeping, audits, dispute resolution, payment-reversal response, law-enforcement cooperation, and enforcement of these Terms.

You authorize GadgetRenu to compare your information against public records, carrier or Device databases, stolen-device databases, blacklist databases, activation-lock or account-lock records, payment and fraud-prevention services, marketplace records, financing records, and third-party verification providers to the fullest extent permitted by law. You must not submit another person's identification, false identification, altered identification, inaccurate ownership information, or a payment account that you are not authorized to use.

GadgetRenu may create and retain transaction records for each Device and Order, including your name, address, contact information, identification-document type and number, signature or electronic acceptance, Order number, date and time, payment details, shipping data, Device description, manufacturer, model, condition, serial number, IMEI/MEID, photos, videos, inspection results, test records, blacklist and account-lock checks, revised offers, return or disposal records, and communications. GadgetRenu may retain records for the longer of the period required by law, the period needed for fraud prevention, accounting, tax, audit, insurance, law-enforcement, dispute, collection, payment-reversal, or business purposes, or the period described in GadgetRenu's Privacy Policy.

You agree that GadgetRenu may disclose transaction records and identity information to law enforcement, regulators, licensing authorities, carriers, insurers, payment processors, marketplaces, financing companies, device owners, employers, schools, third-party service providers, or other persons or entities when GadgetRenu believes disclosure is required or appropriate for compliance, fraud prevention, claims, recovery, protection of rights, or protection of safety. GadgetRenu may delay, withhold, cancel, or refuse payment; reject or hold a Device; cancel an Order; require additional verification; or take any other action permitted by these Terms if you do not provide required identity, ownership, tax, payment, or compliance information.

If any identity-verification process involves biometric information, sensitive personal information, or other regulated information under applicable law, GadgetRenu will use that information only for verification, fraud prevention, security, compliance, and related purposes described in these Terms and GadgetRenu's Privacy Policy, and will retain, secure, disclose, and delete it as required by applicable law and applicable service-provider agreements.

Where required by applicable biometric, privacy, identity-verification, or consumer-protection law, GadgetRenu may provide a separate biometric notice, identity-verification notice, privacy notice, written release, clickwrap consent, or electronic consent before collecting, capturing, scanning, processing, storing, or using biometric identifiers or biometric information, including facial geometry or similar information derived from a selfie, live photo, or live video. If a separate notice or consent is required by law, these Terms supplement that notice but do not replace it.

GadgetRenu will not sell, lease, trade, or otherwise profit from Seller biometric identifiers or biometric information. GadgetRenu may disclose such information only to the extent permitted by law, including to verify identity, complete a transaction requested by Seller, prevent fraud, comply with law, respond to legal process, protect rights and safety, or use service providers bound by appropriate confidentiality and security obligations. Seller identification documents, selfies, live photos, live videos, biometric information, taxpayer information, payment credentials, and similar identity materials are not included in the Device photo/video license in Section 5 unless Seller gives separate express written consent.

## 4. Quotes, Price Locks, and No Obligation Before Shipment

GadgetRenu may provide an instant Quote based on the information you submit. Quotes are conditional and may be changed, reduced, rejected, or cancelled after inspection if the Device or transaction does not match the information provided or does not satisfy these Terms.

Unless a different period is shown in the Order flow, an accepted Quote is price-locked for fourteen (14) days only if: (a) the Device is shipped within that period using the correct GadgetRenu-provided label or other approved method; (b) the Device matches the model, configuration, carrier, lock status, condition, and other information you provided; (c) the Device is not a Prohibited or Restricted Device; and (d) you comply with these Terms. The price lock protects against ordinary market-price decreases during the lock period; it does not protect inaccurate descriptions, hidden defects, locks, blacklisting, ownership issues, fraud, missing accessories where required, or other nonconformity.

You have no obligation to sell before you ship. You may cancel an Order by not shipping the Device. Once the Device is accepted by the carrier for shipment to GadgetRenu under the correct Order label, the sale process and ownership-transfer provisions in these Terms apply.

## 5. Device Condition, Inspection Standards, and Revised Offers

GadgetRenu may use condition categories such as New, Excellent, Very Good, Average, Fair, Poor, Broken, or other categories shown in the quote flow. Condition definitions and pricing factors may change over time. You must select the condition that accurately describes the Device at the time you create the Order and at the time you ship.

GadgetRenu may inspect, test, photograph, video-record, open, clean, diagnose, erase, factory reset, repair, refurbish, recycle, and otherwise process any Device to determine eligibility and value. Inspection may include physical condition, screen and housing condition, battery health, functionality, liquid indicators, parts authenticity, repair history, serial/IMEI status, carrier lock status, activation locks, account locks, MDM, blacklists, lost/stolen databases, financing status, and any other verification GadgetRenu considers relevant.

If the Device does not match the Quote, GadgetRenu may reject the Device, cancel the Order, return the Device, recycle or retain the Device as permitted by these Terms, or issue a revised offer. A revised offer may be lower than the original Quote and may be based on inspection results, Device condition, functionality, locks, missing parts, market changes after the price-lock period, or compliance concerns.

If we issue a revised offer, we will send notice using the contact information you provided. Unless the revised-offer notice states a different deadline, you must accept or reject the revised offer within seven (7) calendar days after the notice is sent. If you accept the revised offer, the revised amount becomes the Final Settled Payout. If you reject on time and the Device is eligible for return, GadgetRenu will return the Device using standard return shipping. If you do not respond by the deadline, GadgetRenu may, in its discretion, deem the revised offer accepted, return the Device, hold the Device, or treat the Device as abandoned after any additional notice required by law.

GadgetRenu's inspection records, photographs, testing results, serial-number records, carrier records, payment records, and communications may be used to resolve any dispute. Inspection photographs are provided as a courtesy and do not limit GadgetRenu's right to rely on its full inspection record.

You grant GadgetRenu a perpetual, irrevocable, worldwide, royalty-free, fully paid, transferable, and sublicensable license to create, retain, use, reproduce, display, distribute, modify, and otherwise exploit photographs, videos, test records, inspection media, and non-identifying Device images relating to any Device you submit for any lawful business purpose, including inspection, fraud prevention, training, quality control, support, dispute resolution, insurance claims, law-enforcement cooperation, resale listings, marketplace listings, repair documentation, refurbishment documentation, recycling documentation, advertising, and marketing. This license applies to Device images and Device-related media only. It does not give GadgetRenu the right to use your government ID, selfie, live video, biometric information, tax information, payment information, home address, phone number, or other identifying personal information in public marketing without separate consent.

## 6. Prohibited and Restricted Devices

GadgetRenu does not knowingly purchase Prohibited or Restricted Devices. You must not ship any Device that is stolen, counterfeit, blacklisted, reported lost, subject to a lien, financed, leased, unpaid, account-locked, activation-locked, iCloud-locked, Find My-enabled, Google-locked, Samsung-locked, remote-managed, MDM-managed, carrier-blocked, dangerous, hazardous, illegally modified, IMEI-altered, or otherwise prohibited by these Terms or applicable law.

If GadgetRenu receives a Prohibited or Restricted Device, GadgetRenu may refuse payment, cancel the Order, hold the Device, return the Device at your cost, charge return shipping or handling fees, recycle or dispose of the Device, provide information to carriers, marketplaces, insurers, financing companies, law enforcement, or affected third parties, or take any other action GadgetRenu reasonably determines is appropriate.

You are responsible for all losses, claims, costs, fees, chargebacks, reversals, carrier claims, investigation costs, legal costs, shipping charges, storage charges, recycling costs, payment-recovery costs, and third-party claims arising from any Prohibited or Restricted Device or from any breach of your representations and warranties.

## 7. Data, Accounts, SIM Cards, Accessories, and Service Plans

Before shipping, you must back up anything you want to keep, remove all personal data, remove SIM cards and memory cards, turn off Find My or equivalent tracking features, remove Google/Samsung/Apple/iCloud accounts, disable passwords and activation locks, terminate service plans, and factory reset the Device. You are responsible for all service charges, data charges, subscriptions, financing payments, lease payments, account charges, and other obligations connected to the Device before, during, and after shipment.

GadgetRenu may attempt to wipe Devices using commercially reasonable or industry-standard methods, but GadgetRenu does not guarantee that every Device can be wiped, especially if the Device is damaged, locked, inaccessible, rejected, returned, or unsafe to process. You release GadgetRenu and the GadgetRenu Parties from liability for data loss, data recovery, account issues, SIM or memory-card loss, forgotten accessories, stored media, device content, or unauthorized access to data remaining on a Device, except to the extent liability cannot be waived under applicable law.

Unless GadgetRenu expressly requests accessories, you should not ship cases, chargers, cables, SIM cards, memory cards, original boxes, screen protectors, accessories, or other personal items. GadgetRenu may discard, recycle, or retain unsolicited accessories and is not responsible for returning them.

## 8. Shipping to GadgetRenu; Early Ownership Transfer; Risk of Loss

For eligible Orders, GadgetRenu may provide a prepaid USPS label, QR code, or another approved shipping method. You must use the correct label for the correct Order and ship only the Device or Devices listed in that Order unless GadgetRenu approves otherwise in writing. You must package Devices securely and comply with carrier rules, lithium-battery rules, hazardous-materials rules, and GadgetRenu's instructions. Keep your drop-off receipt.

Upon the first carrier acceptance scan, in-transit scan, QR-code acceptance, or written carrier receipt for a Device shipped under the correct GadgetRenu-provided label, you irrevocably sell, assign, transfer, and convey to GadgetRenu, to the fullest extent permitted by law, all right, title, ownership interest, possessory rights, and control rights that you have or may have in that Device, subject to GadgetRenu's inspection, verification, revised-offer, rejection, return, reimbursement, setoff, payment-recovery, and other rights under these Terms.

This early ownership transfer means that after the Device is accepted by the carrier for shipment to GadgetRenu, you may not cancel the sale, demand return because you changed your mind, redirect the shipment, recall the package, sell or pledge the Device to someone else, assert a retention-of-title claim, or interfere with GadgetRenu's receipt, possession, inspection, wiping, repair, refurbishment, recycling, resale, return, carrier claim, insurance claim, law-enforcement response, or other processing of the Device.

The early transfer of title is conditional and protective. It does not mean that GadgetRenu has finally accepted the Device, approved the Quote, approved payment, waived inspection, assumed responsibility for your data, accepted bad title, accepted stolen property, accepted a financed or blacklisted Device, or waived any claim against you. If GadgetRenu rejects the Device, returns the Device, or you timely reject a revised offer for a return-eligible Device, any title or ownership interest that transferred to GadgetRenu automatically revests in you when GadgetRenu tenders the Device to the carrier for return, makes the Device available for pickup, or otherwise relinquishes possession. If you did not have good title, you could not transfer good title, and you remain fully liable for the defect in title and all resulting losses.

For conforming, eligible Devices that are accurately described, properly packaged, shipped from within the United States, and sent using the correct GadgetRenu-provided label, risk of carrier loss transfers to GadgetRenu once carrier tracking confirms acceptance, in-transit status, or a written carrier receipt. For packages that are never scanned or receipted by the carrier, shipped with the wrong label, shipped with your own label without approval, shipped from outside the United States, improperly packaged, fraudulent, inaccurate, hazardous, prohibited, restricted, or not tied to an eligible Order, risk of loss remains with you unless GadgetRenu agrees otherwise in writing.

If an eligible package is lost in transit before delivery to GadgetRenu and carrier records verify acceptance or in-transit status, GadgetRenu may work with the carrier and may compensate you up to the lower of the original Quote, the verified Device value, the available carrier or insurance recovery, or the amount required by law. You must cooperate with carrier claims, insurance claims, affidavits, proof-of-value requests, investigations, fraud reviews, and payment-provider reviews. GadgetRenu may deny loss coverage if the claim cannot be verified or if you fail to cooperate.

When GadgetRenu returns a Device, GadgetRenu's responsibility for standard return shipping ends when the return package is tendered to the carrier. GadgetRenu is not responsible after the carrier marks the return package delivered to the address you provided or if delivery fails because the address is wrong, incomplete, refused, unavailable, unsafe, or undeliverable.

## 9. Payment, Final Settlement, Release, and No Post-Payment Transaction Claims

GadgetRenu may offer payment by PayPal, Zelle, Venmo, Cash App, check, wire transfer for approved bulk transactions, or other methods. Available payment methods may change. You must provide accurate payment information and use a payment account that you own or are authorized to use. GadgetRenu is not responsible for payments sent to wrong accounts, wrong handles, wrong addresses, closed accounts, unavailable accounts, payment holds, payment-provider delays, or other problems caused by information you provide or by a third-party payment provider.

No payment is owed unless and until GadgetRenu verifies and accepts the Device or approves a revised offer. Payment is deemed made when GadgetRenu initiates the payment through the selected payment method or mails a check, unless the payment is rejected, returned, reversed, cancelled, held, charged back, clawed back, or otherwise not completed.

Once GadgetRenu initiates the Final Settled Payout for an Order, the sale is final and fully settled to the fullest extent permitted by law. You acknowledge that the Device belongs to GadgetRenu, that GadgetRenu has paid or initiated the agreed consideration, and that you have no right to cancel the transaction, rescind the sale, demand return of the Device, demand additional payment, demand a different grade, demand a different quote, demand a promotional adjustment, or challenge GadgetRenu's final inspection, valuation, revised offer, payment method, or payment timing for that Order, except for rights that cannot legally be waived.

To the fullest extent permitted by law, upon GadgetRenu's initiation of the Final Settled Payout, you fully, finally, irrevocably, and forever release GadgetRenu and the GadgetRenu Parties from any and all private claims, demands, causes of action, lawsuits, arbitrations, small-claims actions, payment disputes, demands for money, demands for equitable relief, demands for additional compensation, demands for return, reimbursement requests, refund requests, damages claims, attorneys' fee claims, and other requests for monetary or equitable relief arising out of or relating to that Order, the Device, the Quote, any revised offer, inspection, grading, payment, promotion, shipping, return, data, accessories, or communications.

This final-settlement release does not restrict your right to make truthful statements protected by law, submit a truthful review, contact customer support, file a truthful complaint with a government agency, report suspected unlawful conduct, cooperate with law enforcement, or exercise any non-waivable legal right. However, to the fullest extent permitted by law, you waive and release any private right to recover money, additional payment, return of the Device, damages, attorneys' fees, costs, injunctions, rescission, or other monetary or equitable relief from GadgetRenu for released transaction claims after the Final Settled Payout has been initiated.

This release is one-way only. It releases GadgetRenu from Seller transaction claims after final payment; it does not release you from your representations, warranties, indemnity obligations, payment-reimbursement obligations, fraud liability, bad-title liability, stolen-property liability, blacklist liability, lock liability, data responsibility, tax responsibility, or other obligations to GadgetRenu. GadgetRenu's rights under Sections 10, 22, and all related provisions survive payment and final settlement.

## 10. Payment Reversals, Clawbacks, Setoff, and Recovery Rights

Because GadgetRenu is buying Devices from sellers, the main payment-risk issue is not a customer credit-card chargeback. It is a payout reversal, clawback, setoff, reimbursement claim, or loss that occurs after GadgetRenu pays a seller for a Device that later proves to be nonconforming, restricted, stolen, financed, blacklisted, account-locked, counterfeit, misdescribed, claimed by a third party, or otherwise problematic.

You authorize GadgetRenu to withhold, cancel, reverse, offset, deduct, invoice, collect, or recover any payout or amount owed to the fullest extent permitted by law if: (a) payment was sent in error; (b) the Device is or becomes a Prohibited or Restricted Device; (c) the Device is claimed by a carrier, lender, insurer, marketplace, law enforcement agency, prior owner, employer, school, customer, or third party; (d) a payment provider, bank, marketplace, downstream buyer, carrier, insurer, or third party imposes a reversal, refund, deduction, hold, chargeback, claim, fee, penalty, or loss related to the Device or transaction; (e) you breach these Terms; or (f) GadgetRenu has a good-faith fraud, ownership, blacklist, lock, financing, account, or compliance concern.

If GadgetRenu pays you and later discovers grounds for rejection, reimbursement, or recovery, you must promptly repay the payout and reimburse GadgetRenu for related losses, including shipping, testing, repair, refurbishment, recycling, storage, resale losses, marketplace losses, buyer refunds, payment-provider fees, carrier charges, attorneys' fees, collection costs, and investigation costs.

## 11. Taxes, TINs, W-9s, 1099 Forms, Backup Withholding, Fraud Prevention, and Compliance

You are solely responsible for all federal, state, local, income, sales, use, business, gross-receipts, information-reporting, and other tax obligations arising from amounts you receive or transactions you conduct through GadgetRenu. GadgetRenu does not provide tax advice, and no statement by GadgetRenu should be treated as tax, accounting, or legal advice.

GadgetRenu may request tax forms, taxpayer identification information, a completed IRS Form W-9, IRS Form W-8, Social Security number, EIN, legal name, business name, address, proof of entity status, resale certificate, exemption certificate, invoices, receipts, carrier payoff records, authorization letters, proof of ownership, or other documentation before or after payment for compliance, fraud prevention, bulk transactions, information reporting, backup withholding, payment processing, law-enforcement cooperation, or audit purposes.

You certify that any taxpayer identification number, legal name, address, entity classification, exemption claim, and tax form you provide is true, correct, complete, and belongs to you or the entity you are authorized to represent. You authorize GadgetRenu and applicable payment providers to verify tax information, retain tax records, issue information returns, correct information returns, and report payments to tax authorities when required or permitted by law.

GadgetRenu, its payment providers, or other settlement entities may issue IRS Form 1099-K, Form 1099-MISC, Form 1099-NEC, or other information returns when required or appropriate. You are responsible for reporting taxable income even if no Form 1099 is issued to you. Payment-provider reporting thresholds and rules may change, and state reporting thresholds may differ from federal thresholds.

If you fail to provide a valid TIN, provide an incorrect TIN, fail to certify your TIN, fail to provide required tax documentation, are subject to backup withholding, or if withholding is otherwise required or permitted, GadgetRenu may delay payment, withhold payment, deduct required backup withholding, reverse payment, request repayment, or refuse future transactions to the fullest extent permitted by law. Any withheld amounts may be remitted to the applicable tax authority, and you remain responsible for any tax, penalty, interest, form correction, or reporting issue resulting from inaccurate or incomplete information.

GadgetRenu may screen transactions for fraud, sanctions, suspicious activity, stolen-property indicators, account-lock indicators, blacklists, financing obligations, tax-compliance issues, or other compliance issues. GadgetRenu may cancel, delay, hold, report, or refuse transactions where it has a good-faith compliance concern.

## 12. Abandoned, Unclaimed, Returned, or Unreturnable Devices

A Device may be treated as abandoned if you fail to respond to a revised offer, fail to pay required return shipping for a non-return-free Device, fail to provide a deliverable return address, refuse delivery, do not cooperate with a return, submit a Prohibited or Restricted Device, or otherwise fail to take required action after notice.

If GadgetRenu asks you to pay return shipping or provide information and you do not fully comply within seven (7) calendar days after notice is sent, GadgetRenu may invoice you, continue holding the Device, charge storage or handling costs, return the Device at your cost, recycle or dispose of the Device, or retain the Device without additional payment to the fullest extent permitted by law.

GadgetRenu may refuse to return Devices that are stolen, counterfeit, blacklisted, hazardous, illegal, subject to law-enforcement request, claimed by a third party, unsafe to ship, or otherwise restricted. GadgetRenu may provide such Devices or related information to carriers, insurers, law enforcement, financing companies, marketplaces, or other affected third parties.

## 13. Bulk, Business, and High-Volume Transactions

Bulk and business transactions may involve separate quotes, spreadsheets, account communications, invoices, payment schedules, logistics, serial-number reconciliation, custom inspection criteria, or written agreements. If separate written terms are signed or confirmed by GadgetRenu for a bulk transaction, those terms control to the extent they conflict with these Terms. Otherwise, these Terms apply to all bulk and business transactions.

Bulk quotes are conditional on actual Device count, model, condition, lock status, ownership verification, and inspection. GadgetRenu may require additional identity, tax, business, ownership, authorization, or chain-of-title documentation for bulk transactions.

## 14. Promotions, Bonuses, and Fast-Ship Bonus

Promotions, bonuses, coupons, referral credits, price boosts, and other incentives are optional promotional offers, not permanent features of the Services. GadgetRenu may modify, suspend, or end promotions prospectively at any time.

The Fast-Ship Bonus, if available, applies only to eligible standard customer trade-in Orders where USPS or another GadgetRenu-approved carrier confirms acceptance or in-transit status within twenty-four (24) hours after Quote acceptance. If the deadline falls on a Sunday or U.S. federal holiday, GadgetRenu may extend the deadline to the next open shipping day. GadgetRenu may allow a small grace window for routine carrier-confirmation delays in its discretion.

Unless a different promotion rule is posted, the Fast-Ship Bonus equals ten percent (10%) of the Final Settled Payout, calculated after inspection, revised offers, deductions, and offsets, and rounded as determined by GadgetRenu. If the Quote is revised, rejected, cancelled, ineligible, fraudulent, or not payable, the bonus is calculated on the revised Final Settled Payout or is not payable. Bulk orders, B2B invoices, custom quotes, non-standard payout flows, Prohibited or Restricted Devices, late shipments, and Orders not shipped through the required label are excluded unless GadgetRenu expressly states otherwise in writing.

## 15. Optional Product Sales by GadgetRenu

These Terms are primarily for GadgetRenu's buyback business. If GadgetRenu sells a Device or product to you through the Website or another written channel, product descriptions, prices, availability, shipping times, and product conditions are subject to change and correction. Used or refurbished products may have cosmetic wear, battery degradation, prior repairs, replacement parts, or service-plan limitations.

Unless GadgetRenu provides a written warranty for a specific product, products sold by GadgetRenu are sold "as is" and "with all faults" to the fullest extent permitted by law. Any return, warranty, refund, or exchange rights apply only as expressly stated in the applicable product listing, checkout flow, written warranty, or mandatory law.

## 16. Website Content, Pricing Errors, and Availability

The Website, quote tools, condition descriptions, FAQs, blog posts, support pages, marketing statements, price examples, and estimated payouts are provided for general information and may contain errors, omissions, outdated information, or price changes. GadgetRenu may correct errors, update content, change pricing, refuse orders, cancel transactions, or revise Quotes where information is inaccurate, incomplete, outdated, or inconsistent with these Terms.

Sample values, "up to" amounts, blog values, comparison values, and device pages are estimates only. Actual offers depend on model, storage, carrier, lock status, condition, market value, demand, eligibility, inspection, and these Terms.

## 17. Electronic Records, E-SIGN Consent, UETA Consent, Communications, and SMS

You agree to transact with GadgetRenu electronically. To the fullest extent permitted by the federal Electronic Signatures in Global and National Commerce Act, any applicable Uniform Electronic Transactions Act, and other applicable law, electronic signatures, electronic acceptances, clickwrap acceptances, checkbox consents, electronic records, electronic notices, electronic disclosures, electronic revised offers, electronic payment notices, electronic shipping records, electronic inspection results, electronic identity-verification records, and electronic communications have the same legal effect as paper documents and handwritten signatures.

By checking a box, clicking a button, creating an Order, accepting a Quote, accepting a revised offer, downloading or using a shipping label, shipping a Device, receiving payment, communicating through the Website, or otherwise using the Services, you affirmatively consent to receive records electronically. This consent applies to all records and disclosures relating to your use of the Services and your relationship with GadgetRenu, including these Terms, the Privacy Policy, quotes, revised offers, inspection results, shipping labels, shipping instructions, return instructions, payment communications, tax requests, invoices, receipts, promotional terms, dispute notices, arbitration notices, legal notices, privacy notices, identity-verification notices, warranty notices, and any other transaction or service records.

Hardware and software requirements. To access and retain electronic records, you need: (a) a device with internet access; (b) a current web browser capable of displaying HTML pages; (c) an active email account that you can access; (d) software or a browser capable of opening PDF files or other standard electronic records; and (e) the ability to print or download and save records. By consenting, you confirm that you can access, download, print, and retain electronic records in these formats.

Paper copies and withdrawal of consent. You may request a paper copy of an electronic record by contacting support@gadgetrenu.com. GadgetRenu may charge a reasonable fee for paper copies if permitted by law and disclosed before the fee is charged. You may withdraw consent to electronic records by emailing support@gadgetrenu.com with the subject line "Withdraw E-SIGN Consent." Withdrawal will be effective within a reasonable time after GadgetRenu receives it and verifies your request. Withdrawal does not affect the validity or enforceability of electronic records provided or transactions completed before withdrawal. If you withdraw electronic-record consent, GadgetRenu may be unable to provide online quotes, process Orders, issue revised offers, complete payments, or provide Services electronically, and GadgetRenu may cancel or limit pending or future transactions to the extent permitted by law.

Updating contact information. You must keep your email address, phone number, mailing address, payment information, and other contact information current. GadgetRenu is not responsible for missed communications caused by outdated information, spam filters, blocked emails, full mailboxes, inactive accounts, carrier issues, payment-provider issues, or your failure to monitor communications.

Permitted communication methods. GadgetRenu may provide transactional and legal communications by email, Website posting, Order dashboard, account notice, payment-provider message, phone call, voicemail, postal mail, carrier notice, or other reasonable means. Ordinary customer-support communications may be recorded or retained for quality, training, compliance, fraud-prevention, and dispute purposes where permitted by law.

No current SMS program. As of the Effective Date, GadgetRenu does not send SMS or text messages as part of its standard Services. Merely providing a phone number, creating an Order, agreeing to these Terms, or accepting a Quote does not constitute consent to receive transactional, marketing, promotional, automated, or prerecorded text messages.

Future SMS and separate consent. If GadgetRenu later offers transactional SMS alerts, marketing SMS, promotional SMS, or automated text messaging, GadgetRenu will use SMS only as permitted by applicable law and, where required, only after obtaining separate consent outside these Terms. Any future marketing or promotional SMS opt-in should be separate, clear, conspicuous, and not required as a condition of selling a Device, purchasing a product, or using non-SMS Services. A future SMS opt-in should disclose that message frequency varies, message and data rates may apply, consent is not a condition of purchase or sale, and the user can reply STOP to cancel and HELP for help. GadgetRenu will honor valid SMS opt-out requests as required by law.

## 17A. Privacy Policy and State Privacy Notices

GadgetRenu's Privacy Policy is incorporated into these Terms by reference. The Privacy Policy describes how GadgetRenu collects, uses, discloses, retains, and protects personal information. If there is a conflict between these Terms and the Privacy Policy regarding privacy practices, the Privacy Policy controls as to privacy practices unless these Terms provide more specific transaction authorization that is permitted by law.

Depending on where a user resides, the nature of the transaction, the type and volume of personal information processed, and the thresholds that apply to GadgetRenu, additional state privacy notices, biometric notices, sensitive-data notices, or consumer-rights notices may be required, including notices for California, Colorado, Connecticut, Virginia, Utah, Oregon, Texas, New Jersey, New York, Illinois, Washington, and other jurisdictions. GadgetRenu may provide those notices separately through the Website, Privacy Policy, identity-verification flow, or transaction flow.

You should not submit Social Security numbers, government identification, biometric information, tax forms, payment credentials, health information, confidential business information, or other sensitive information unless GadgetRenu specifically requests it through an approved channel for identity verification, payment, tax, compliance, fraud-prevention, or legal purposes.

Nothing in these Terms waives privacy rights that cannot legally be waived. Any request to access, delete, correct, opt out, limit, appeal, or exercise other privacy rights must be submitted through the method described in GadgetRenu's Privacy Policy or applicable state notice.

## 18. Reviews, Feedback, and User Content

You may submit reviews, feedback, photos, messages, or other content to GadgetRenu or third-party platforms. You are responsible for ensuring that your content is truthful, lawful, and does not include confidential information, private information, threats, extortion, false statements, intellectual property infringement, or unlawful content.

GadgetRenu does not restrict lawful truthful reviews protected by applicable law. GadgetRenu may, however, enforce its rights against false statements, defamatory statements, fraud, extortion, threats, disclosure of confidential information, disclosure of private information, intellectual property infringement, or unlawful content.

## 19. Intellectual Property and Acceptable Use

The Website, content, logos, trademarks, trade names, quote tools, text, images, graphics, software, designs, and other materials are owned by GadgetRenu or its licensors and are protected by intellectual-property laws. You may use the Website only for legitimate personal or authorized business transactions with GadgetRenu.

You may not scrape, crawl, copy, reverse engineer, interfere with, overload, hack, bypass security, misuse quote tools, submit false data, use automated tools, impersonate others, or use the Services for unlawful, fraudulent, abusive, or competitive purposes.

## 19A. DMCA Notices and Copyright Complaints

If you believe that material available through the Website infringes your copyright, you may send a notice under the Digital Millennium Copyright Act to GadgetRenu's designated copyright agent. GadgetRenu may remove or disable access to allegedly infringing material and may terminate repeat infringers where appropriate.

DMCA notices should include: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material claimed to be infringing and information reasonably sufficient to permit GadgetRenu to locate the material; (d) your contact information; (e) a statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act for the copyright owner.

**DMCA Designated Agent:**

GadgetRenu LLC

Attn: DMCA Agent

[Insert DMCA Agent Name or Department]

[Insert DMCA Mailing Address]

[Insert DMCA Phone Number]

[Insert DMCA Email Address]

GadgetRenu should register its DMCA designated agent with the U.S. Copyright Office and keep the registration current before relying on DMCA safe-harbor protections.

## 19B. Accessibility

GadgetRenu is committed to making its Website and Services accessible to customers and sellers with disabilities. GadgetRenu aims to improve accessibility over time and to respond reasonably to accessibility-related requests.

If you have difficulty accessing the Website, quote flow, documents, forms, communications, or Services, contact support@gadgetrenu.com with the subject line "Accessibility Request" and describe the issue, the page or feature involved, your preferred contact method, and the accommodation or assistance requested. GadgetRenu may provide reasonable alternative methods to access information, create an Order, obtain support, or complete a transaction where appropriate.

This accessibility statement does not waive any defense, limitation, arbitration provision, class-action waiver, or other protection available to GadgetRenu, and it does not create a warranty that the Website will always be uninterrupted, error-free, or compatible with every assistive technology.

## 20. Disclaimer of Warranties

To the fullest extent permitted by law, the Website and Services are provided "as is," "as available," and "with all faults." GadgetRenu disclaims all express, implied, and statutory warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, uninterrupted operation, error-free operation, and data security, except to the extent a warranty cannot be disclaimed under applicable law.

No Website statement, FAQ, blog post, marketing statement, support communication, price example, or informal communication creates a warranty or guarantee except as expressly stated in these Terms or a written agreement signed by GadgetRenu.

## 21. Limitation of Liability

To the fullest extent permitted by law, GadgetRenu and its owners, members, managers, officers, employees, contractors, agents, service providers, payment providers, carriers, insurers, affiliates, successors, and assigns (collectively, the "GadgetRenu Parties") will not be liable for indirect, incidental, special, consequential, exemplary, punitive, enhanced, or lost-profit damages; loss of data; loss of business; loss of goodwill; loss of value; replacement costs; emotional distress; third-party claims; carrier delays; payment-provider delays; market-price changes; or damages not directly caused by GadgetRenu's legally actionable misconduct.

To the fullest extent permitted by law, the maximum aggregate liability of the GadgetRenu Parties arising out of or relating to the Website, Services, any Quote, Order, Device, shipment, inspection, revised offer, payment, promotion, return, purchase, data issue, or communication will not exceed the greater of (a) the Final Settled Payout for the specific Device giving rise to the claim; or (b) one hundred dollars ($100). For claims involving a Device that GadgetRenu rejected, returned, or did not purchase, the maximum liability will not exceed one hundred dollars ($100) unless applicable law requires otherwise.

These limitations do not limit liability that cannot legally be limited, including liability for GadgetRenu's gross negligence, willful misconduct, fraud, or other non-waivable liability.

## 22. Indemnification

You agree to indemnify, defend, reimburse, and hold harmless the GadgetRenu Parties from and against any claims, demands, complaints, losses, liabilities, damages, judgments, settlements, fines, penalties, costs, fees, expenses, investigations, payment disputes, chargebacks, payment reversals, carrier claims, marketplace claims, third-party claims, and attorneys' fees arising out of or relating to: (a) your breach of these Terms; (b) inaccurate information you provide; (c) any Device you submit; (d) bad title, liens, financing, leasing, blacklisting, locks, stolen-property claims, counterfeit Devices, or third-party ownership claims; (e) data, accounts, SIM cards, memory cards, accessories, or service plans; (f) shipping, packaging, hazardous materials, or carrier-rule violations; (g) taxes or payment information; (h) your fraud, negligence, misconduct, or violation of law; or (i) any dispute between you and another person or entity relating to the Device.

GadgetRenu may control the defense of any matter subject to indemnification, and you agree to cooperate fully. You may not settle any claim in a way that imposes liability, admission, restriction, payment obligation, or non-monetary obligation on any GadgetRenu Party without GadgetRenu's prior written consent.

Fee-shifting, indemnity, defense, reimbursement, and attorneys' fee provisions apply only to the fullest extent permitted by applicable law. If a court or arbitrator determines that a one-way fee provision, unilateral indemnity provision, or reimbursement provision is not enforceable as written under the law applicable to a particular claim, the provision will be modified to the minimum extent necessary to be enforceable, including by making attorneys' fee recovery reciprocal where required by law or by preserving only those fees, costs, or reimbursements that may lawfully be recovered. Nothing in these Terms waives any non-waivable statutory fee, cost, or consumer-protection right.

## 23. Force Majeure

GadgetRenu will not be liable for delay, failure, or interruption caused by events beyond its reasonable control, including carrier delays, carrier losses, weather, fire, flood, natural disaster, labor disruption, epidemic, war, terrorism, cyberattack, power outage, telecommunications failure, payment-provider delay, government action, supply-chain issue, market disruption, or third-party service failure.

## 24. Changes to the Services and Terms

GadgetRenu may change the Website, Services, eligible Devices, pricing, promotions, payment methods, shipping methods, inspection criteria, condition definitions, and these Terms at any time. Changes apply prospectively unless otherwise stated. The Terms posted when you create an Order generally apply to that Order, subject to corrections, fraud prevention, compliance requirements, and any mandatory legal updates.

Your continued use of the Website or Services after updated Terms are posted constitutes acceptance of the updated Terms.

## 25. Notice of Claims; One-Year Claim Limitation

To the fullest extent permitted by law, you must notify GadgetRenu in writing of any dispute, issue, payment error, Device issue, shipping issue, inspection dispute, revised-offer dispute, return issue, data issue, promotion issue, purchase issue, or other claim within thirty (30) days after the event giving rise to the issue, or within thirty (30) days after you first reasonably should have discovered it. Failure to provide timely notice may result in denial of the claim to the fullest extent permitted by law.

To the fullest extent permitted by law, any lawsuit, arbitration, small-claims case, or other legal proceeding by you against GadgetRenu or any GadgetRenu Party arising out of or relating to the Website, Services, any Quote, Order, Device, trade-in, sale to GadgetRenu, purchase from GadgetRenu, payment, promotion, shipment, inspection, revised offer, return, data handling, or communication must be commenced within one (1) year after the claim accrues, or it is permanently barred. If applicable law requires a longer minimum period for a particular claim, the claim must be filed within the shortest period permitted by law. This provision does not extend any shorter non-waivable deadline and does not limit GadgetRenu's claims, defenses, setoffs, chargebacks, payment-recovery rights, bad-title claims, stolen-property claims, blacklist claims, fraud claims, indemnity claims, reimbursement claims, or other rights against you.

## 26. Informal Resolution; Arbitration; Class Action Waiver; Mass Action Waiver; Jury Trial Waiver; 30-Day Opt-Out

**PLEASE READ THIS SECTION CAREFULLY. EXCEPT FOR THE CLAIMS EXPRESSLY EXCLUDED BELOW OR IF YOU VALIDLY OPT OUT OF ARBITRATION, THIS SECTION REQUIRES BINDING INDIVIDUAL ARBITRATION AND LIMITS CLASS, COLLECTIVE, CONSOLIDATED, MASS, REPRESENTATIVE, PRIVATE-ATTORNEY-GENERAL, AND JURY PROCEEDINGS.**

Informal resolution first. Please contact GadgetRenu first at support@gadgetrenu.com with your Order number, contact information, and a clear description of the issue. Before filing any arbitration or lawsuit, you and GadgetRenu agree to try in good faith to resolve the dispute informally for at least sixty (60) days after written notice is sent. This informal-resolution period does not prevent GadgetRenu from taking immediate action regarding fraud, stolen property, bad title, blacklist issues, payment reversal, payment recovery, Device Issues, law-enforcement cooperation, injunctive relief, account suspension, collection, or other urgent matters.

Agreement to arbitrate. Except for excluded claims and except where you validly opt out under this Section, you and GadgetRenu agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Website, Services, Quotes, Orders, Devices, shipments, inspections, revised offers, returns, payments, promotions, purchases, data handling, communications, privacy, advertising, or your relationship with GadgetRenu will be resolved by binding individual arbitration under the Federal Arbitration Act.

Excluded claims. The arbitration requirement does not apply to: (a) individual claims that qualify for and are filed in small claims court; (b) claims seeking only temporary or preliminary injunctive relief; (c) claims involving intellectual property misuse; (d) claims involving fraud, stolen property, bad title, Prohibited or Restricted Devices, blacklisted Devices, payment recovery, payout reversal, clawback, setoff, collection, or reimbursement; (e) law-enforcement, regulatory, or compliance matters; or (f) claims that cannot legally be arbitrated. GadgetRenu may bring excluded claims in court or another appropriate forum.

Arbitration provider and location. The arbitration will be conducted by the American Arbitration Association (AAA), JAMS, National Arbitration and Mediation (NAM), or another neutral arbitration provider selected by GadgetRenu if the selected provider is unavailable, refuses the matter, or cannot administer the arbitration. The applicable consumer or commercial arbitration rules will apply depending on the transaction. The arbitration may take place in Kings County, New York, by video conference, by telephone, by written submission, or by another method the arbitrator allows.

Arbitrator authority. The arbitrator may award only relief that a court could award to the individual party and may not award relief for anyone who is not a party to the arbitration. The arbitrator has authority to decide issues of interpretation, applicability, enforceability, formation, and scope of this arbitration agreement, except that any issue regarding the enforceability or validity of the class action waiver, mass action waiver, representative action waiver, or jury trial waiver must be decided by a court of competent jurisdiction.

Class, collective, consolidated, representative, and private-attorney-general waiver. To the fullest extent permitted by law, you and GadgetRenu agree that all claims must be brought only in an individual capacity and not as a plaintiff, claimant, class member, private attorney general, or representative in any class, collective, consolidated, mass, representative, or private-attorney-general action, whether in arbitration, court, small claims court, or any other forum. No arbitrator or court may consolidate claims of different persons or entities unless GadgetRenu expressly agrees in writing. If this waiver is held unenforceable as to a claim, that claim must proceed in court and not in arbitration, unless the parties agree otherwise.

Mass action procedures. If twenty-five (25) or more similar claims are asserted against GadgetRenu by the same or coordinated counsel or are otherwise coordinated, GadgetRenu may elect batching, bellwether, staged, or other procedures designed to manage fees, reduce duplication, and promote efficient resolution, subject to the arbitration provider's rules and applicable law. No claimant may demand individualized arbitration fees or proceedings in a way designed to evade the class, mass, consolidated, or representative action waiver.

30-day arbitration opt-out. You may opt out of the arbitration requirement in this Section within thirty (30) days after the earlier of: (a) the date you first agree to these Terms; (b) the date you create your first Order after these Terms become effective; or (c) the date you first use the Services after these Terms become effective. To opt out, you must send a written notice to support@gadgetrenu.com with the subject line "Arbitration Opt-Out" and include your full name, mailing address, email address, phone number, Order number if any, and a clear statement that you are opting out of arbitration under GadgetRenu's Terms. You may also send the same notice by mail to GadgetRenu's legal notice address. An opt-out is effective only for you and only if timely received. Opting out of arbitration does not opt you out of these Terms, the class action waiver, mass action waiver, jury trial waiver, claim deadlines, governing law, venue, releases, limitations of liability, or any other provision, except to the extent a court determines a provision cannot lawfully apply without arbitration.

Jury trial waiver. For any claim that is not arbitrated, you and GadgetRenu knowingly and voluntarily waive any right to a jury trial to the fullest extent permitted by law.

Survival. This Section survives termination of the Services, completion of a transaction, payment, rejection, return, recycling, account closure, changes to these Terms, and any alleged termination of the parties' relationship.

## 27. Governing Law, Venue, and Operational Locations

These Terms, the Website, the Services, and any dispute between you and GadgetRenu are governed by the laws of the State of New York, without regard to conflict-of-laws rules, except that the Federal Arbitration Act governs the arbitration agreement and arbitration-related issues to the extent applicable.

For any claim not subject to arbitration or small claims court, you and GadgetRenu consent to exclusive jurisdiction and venue in the state courts located in Kings County, New York, or the United States District Court for the Eastern District of New York, as applicable, unless applicable law requires a different venue.

GadgetRenu LLC is the contracting party for all GadgetRenu transactions. GadgetRenu may use warehouses, return centers, logistics providers, repair providers, mail-processing addresses, payment providers, contractors, or other operations in New York, New Jersey, or other states. The use of a New Jersey warehouse, New Jersey return address, New Jersey mailing address, or other non-New-York operational location does not change the contracting party, does not make the operational location the legal notice address unless expressly stated, and does not waive the New York choice-of-law, Kings County venue, arbitration, class waiver, jury waiver, release, limitation, or other protective provisions in these Terms.

Nothing in these Terms waives any non-waivable right or remedy under a state's consumer-protection, privacy, biometric, tax, secondhand-dealer, accessibility, or other mandatory law. If a court or arbitrator determines that a mandatory law of another state applies to a specific claim despite these Terms, that law will apply only to the specific claim and only to the extent legally required, while all other enforceable provisions of these Terms remain in effect.

GadgetRenu may bring claims for fraud, theft, bad title, blacklisted Devices, payment recovery, payment reversal, clawback, setoff, collection, injunctive relief, Device Issues, or law-enforcement-related relief in any court, arbitration, payment-provider process, carrier process, marketplace process, insurer process, or other forum permitted by law.

## 28. Miscellaneous

These Terms, together with the Privacy Policy incorporated by reference, any Order-specific terms, promotion rules, state privacy notices, biometric notices, E-SIGN notices, and written terms expressly incorporated by GadgetRenu, form the entire agreement between you and GadgetRenu regarding the Services and supersede prior or inconsistent terms.

If any provision is found invalid, unlawful, or unenforceable, the provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, and the rest of the Terms will remain in effect. GadgetRenu's failure to enforce any provision is not a waiver. You may not assign any rights or obligations without GadgetRenu's written consent. GadgetRenu may assign these Terms or any transaction in connection with a merger, sale, restructuring, financing, assignment, or transfer of business assets.

Headings are for convenience only. Words such as "including" mean "including without limitation." These Terms are interpreted to provide GadgetRenu the maximum protection permitted by law while preserving any rights that cannot legally be waived.

## 29. Contact

Questions, support requests, accessibility requests, and ordinary notices may be sent to support@gadgetrenu.com.

Legal notices to GadgetRenu must be sent to support@gadgetrenu.com and to GadgetRenu's designated legal notice address below or another legal notice address GadgetRenu provides in writing:

GadgetRenu LLC

Attn: Legal Notices

3821 Bedford Ave

Brooklyn, New York 11229

If the Website footer, shipping label, return label, email, marketplace page, or other communication lists a warehouse, return center, repair location, mail-processing location, or logistics address in New Jersey or another state, that address is for operations only and is not GadgetRenu's legal notice address unless GadgetRenu expressly identifies it as the legal notice address.